The document uses masculine language for convenience but applies to both men and women. By booking our services, the customer hereby confirms that they are over 18 years old. It is the responsibility of the passenger to provide accurate details when making a booking. The company or its representatives are not liable for any issues, failures, or delays in service delivery caused by incorrect or missing information submitted by the passenger or on behalf of the passenger in the booking form. This includes passenger names, the number of passengers, travel destination, pickup location, pickup time, passenger contact number, flight number, and landing time. Once the service has been provided, the passenger will not be eligible for a refund unless permitted by the company’s discretion or applicable law. In cases of airport transfers where the pickup time is determined by the customer, it is the customer’s responsibility to ensure sufficient time for check-in procedures.


The company is not liable for any changes that may affect a passenger or their flight, including any resulting expenses. The company retains the right to modify the pick-up date based on the publicly known revised departure and arrival dates. The choice of vehicle used to provide the service is solely at the company’s discretion. If a passenger fails to appear at the designated meeting point after the scheduled pick-up time, it will be considered a no-show. In such cases, the passenger will be charged the full payment for the ordered services. The company is not responsible for any delays or service failures that are not directly attributable to the company. Payment rates will be as specified in the company’s up-to-date price list. Some of the services may be subcontracted to third parties, and such subcontracting shall not give rise to any claims for service cancellation or any other claims by the customer. 


Prices shown by the company exclude VAT, which will be added as required by law at the time of payment. The company is not liable for any injuries, property damage, or losses during trips, including accidents, thefts, or baggage issues, unless mandated by law. Passengers cannot make claims against third-party service providers. The company is not responsible for third-party services, including airport facilities, and disclaims liability for any ordered services or their availability.


In cases of force majeure (e.g., accidents, vehicle issues, weather conditions), the company is not responsible for any delays or damages. The company will notify the customer if possible. These conditions apply after full approval by the company.